4. Alerting and Corrective actions

Summary: Technologies that automate the reaction to issues or variances and improve the
timeliness of corrective actions.
Examples/components:
• Applications for creating and managing alerts
• Specify and change thresholds and alert conditions
• Specify the type of alert
• Specify the delivery vehicle
• Specify the display vehicle, such as dashboards
• Dashboard applications that provide visual cues when an alert is received
• Automated self-management services that can take corrective action, such as kicking off
processes, send messages or initiate new activities in response to exceeding some
threshold.
• Technologies that enable creation of new targets and/or changes to values of existing
targets